1. Introduction
House of Trucking (“we,” “our,” or “us”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when visiting our website, communicating with us, or signing up for our SMS/mobile messaging programs.
2. Information We Collect
A. Website & Service Information
– Name
– Email address
– Phone number
– Company information
– Other information voluntarily submitted through forms
– Form submissions may also include the submission date and time, source page, IP address and browser information.
B. SMS/Mobile Messaging Information
If you opt in to receive SMS/text messages, we may collect:
– Mobile phone number
– SMS consent choices and supporting records, including the source and date of consent
– Message content, replies and delivery information
– Service inquiry details or driver application and screening responses you provide
Please do not send Social Security numbers, payment card details, bank account information or identification documents through SMS.
We do not collect any sensitive personal information through SMS.
3. How We Use Your Information
We use collected information to:
– Provide our services
– Respond to inquiries
– Send updates, alerts, or transactional messages
– Deliver SMS/text notifications if you opted in
– Improve our website and communications
4. SMS & Mobile Messaging Privacy Disclosure (Required Section)
A. No Third-Party Sharing
We do not share, sell, rent, or disclose mobile phone numbers, SMS opt-in data, consent, or message content to any third parties or external organizations for marketing or promotional purposes.
B. Use of Messaging Data
We may use mobile numbers and SMS message data for:
– Responding to questions about your selected service or inquiry
– Providing relevant service or application updates
– Coordinating appointments and follow-up
– Supporting automated screening and human recruiter review for CDL driver application inquiries
– Maintaining consent and opt-out records
– Delivering messages and supporting messaging operations
C. Your SMS Choices
– SMS consent is optional and is not required to submit an inquiry or application.
– You may opt out of SMS messages at any time by replying STOP.
– For help, reply HELP or email [email protected].
– Message frequency varies based on your inquiry and conversation.
– Message and data rates may apply.
– Additional assistance is available at https://houseoftrucking.com/contact/.
5. How We Protect Your Information
We use technical and administrative safeguards to protect your information from unauthorized use, access, or disclosure.
6. Cookies & Analytics
Our site may use cookies and third-party analytics tools to improve performance and understand usage trends.
7. Third-Party Services
We may use third-party service providers to support:
– Website hosting and secure data storage
– SMS delivery and communications
– Automated assistance and recruiting workflows
These providers may process information only as necessary to perform those services on our behalf.
We do not sell, rent or share mobile numbers, SMS opt-in data or consent records with third parties for their independent marketing, promotional or lead-generation purposes.
8. Your Rights
You may request access, updates, corrections, or deletion of your data.
9. Contact Information
House of Trucking
Email: [email protected]
Address: 680 N Lake Shore Dr #110, Chicago, IL 60611, USA
